Privacy Policy

Effective Date: July 15, 2026

  1. Introduction

Vidia Corporation Inc. (“Vidia,” “we,” “us,” or “our”) is committed to protecting personal information and handling it responsibly.

This Privacy Policy explains how Vidia collects, uses, discloses, stores, retains, and protects personal information in connection with its websites, platforms, applications, products, services, and business activities.

Vidia operates as a Money Services Business (“MSB”) registered with the Financial Transactions and Reports Analysis Centre of Canada (“FINTRAC”) under MSB registration number C100000225.

Vidia provides financial-related services, which may include money transfer, payment service provider (“PSP”) services, and virtual currency-related services, depending on the services made available.

By accessing or using Vidia’s services, you acknowledge that personal information may be processed as described in this Privacy Policy and as otherwise permitted or required by applicable law.

  1. Information We Collect

The information we collect depends on how you interact with Vidia and the services you use.

2.1 Identity and Contact Information

We may collect information such as:

  • Full name;
  • Date of birth;
  • Residential or business address;
  • Email address;
  • Telephone number;
  • Government-issued identification information and documents;
  • Nationality, citizenship, residency, or similar information; and
  • Other information required to verify identity or establish and maintain a relationship.


2.2 Financial and Transaction Information

We may collect information relating to:

  • Transactions;
  • Payment information;
  • Account balances;
  • Payment history;
  • Transaction amounts, dates, currencies, and counterparties;
  • Source of funds or other financial information where required;
  • Virtual currency wallet addresses and transaction identifiers, where applicable; and
  • Other information necessary to provide services, assess risk, or comply with legal and regulatory obligations.


2.3 Business and Relationship Information

Where relevant, we may collect information regarding:

  • The nature and purpose of a business relationship;
  • Business activities;
  • Ownership and control information;
  • Beneficial ownership information;
  • Authorized representatives;
  • Expected use of services; and
  • Other information necessary to understand and manage a customer or business relationship.


2.4 Technical and Usage Information

We may collect information such as:

  • IP address;
  • Device information;
  • Browser type;
  • Operating system;
  • Usage information;
  • Log data;
  • Authentication and security information; and
  • Information regarding interactions with our websites, platforms, and services.


2.5 Communications

We may collect information contained in communications with Vidia, including inquiries, support requests, correspondence, and other communications.

  1. How We Collect Information

We may collect personal information:

  • Directly from you;
  • When you create or use an account;
  • When you request or use our services;
  • During identity verification and due diligence processes;
  • Through transactions and related activities;
  • Through communications with us;
  • Automatically through websites, platforms, applications, and technical systems;
  • From service providers and business partners; and
  • From public, governmental, regulatory, or other lawful sources where permitted by applicable law.
  1. How We Use Personal Information

We may use personal information for purposes including:

4.1 Providing and Managing Services

We use information to:

  • Provide, operate, maintain, and improve our services;
  • Create and administer accounts;
  • Process transactions;
  • Communicate with users;
  • Provide customer support; and
  • Manage business relationships.


4.2 Identity Verification and Due Diligence

We may use personal information to:

  • Verify identity;
  • Verify information provided to us;
  • Conduct customer due diligence;
  • Conduct enhanced due diligence where appropriate;
  • Understand the nature and purpose of a relationship;
  • Assess and manage risk; and
  • Meet applicable onboarding and compliance requirements.


4.3 AML/CTF, Sanctions, Fraud, and Financial Crime Compliance

Vidia maintains an AML/CTF compliance program.

Personal information may be collected and processed to:

  • Prevent, detect, and investigate money laundering;
  • Prevent, detect, and investigate terrorist financing;
  • Conduct sanctions screening;
  • Prevent and detect fraud and identity fraud;
  • Identify and assess financial crime risks;
  • Monitor transactions and activity;
  • Comply with applicable AML/CTF and other legal requirements;
  • Prepare and submit reports where legally required; and
  • Cooperate with competent authorities and other authorized entities.

Vidia’s current Anti-Money Laundering and Counter-Terrorist Financing Policy is available for review and download through the designated link on Vidia’s website:

[AML/CTF Policy]

The AML/CTF Policy describes Vidia’s broader compliance framework. This Privacy Policy explains how personal information may be processed in connection with that framework.

4.4 Legal and Regulatory Compliance

We may use personal information to:

  • Comply with applicable laws and regulations;
  • Respond to legal processes and lawful requests;
  • Meet regulatory and reporting obligations;
  • Maintain required records;
  • Support audits, reviews, and examinations;
  • Protect our legal rights; and
  • Fulfill other legal obligations.

4.5 Security and Risk Management

We may use information to:

  • Protect the security and integrity of our systems;
  • Detect and prevent unauthorized access;
  • Investigate security incidents;
  • Manage operational and financial risks;
  • Protect Vidia, users, service providers, and other people; and
  • Preventing misuse of our services.

4.6 Communications and Marketing

We may use contact information to send service-related communications, including notices, updates, security alerts, and other operational messages.

Where permitted by applicable law, we may also send marketing or promotional communications.

You may opt out of certain marketing communications by following the unsubscribed instructions included in the communication or by contacting us.

  1. Disclosure of Personal Information

We do not sell personal information.

We may disclose personal information where necessary, appropriate, or permitted by applicable law to:

5.1 Service Providers and Business Partners

We may share information with service providers and partners that assist with services such as:

  • Technology and infrastructure;
  • Payment processing;
  • Financial services;
  • Identity verification;
  • Fraud prevention;
  • Compliance and sanctions screening;
  • Security;
  • Customer support;
  • Data storage; and
  • Other business functions.

Such parties may process information on our behalf or as otherwise permitted by applicable law.

5.2 Financial Institutions and Other Transaction Participants

Information may be shared with financial institutions, payment providers, counterparties, and other participants where necessary to process, facilitate, verify, secure, or investigate transactions.

5.3 Regulators, Authorities, and Law Enforcement

We may disclose personal information to regulators, financial intelligence units, government authorities, law enforcement agencies, courts, or other authorized entities where required or permitted by applicable law.

This may include disclosures relating to AML/CTF, sanctions, fraud, financial crime, legal proceedings, or regulatory obligations.

Where applicable law prohibits or restricts disclosure to the individual concerned, Vidia may be unable to inform you about certain disclosures or related compliance activities.

5.4 Corporate Transactions

Personal information may be disclosed in connection with a merger, acquisition, financing, restructuring, sale of assets, or other corporate transactions, subject to applicable legal requirements.

  1. Data Protection and Security

Vidia implements administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, loss, or destruction.

These safeguards may include access controls, authentication measures, security monitoring, encryption or other protective technologies where appropriate, and internal controls.

No method of transmission, storage, or security can be guaranteed to be completely secure.

Users are responsible for maintaining the security of their account credentials and devices and should promptly notify Vidia of suspected unauthorized access or security incidents.

  1. International and Cross-Border Processing

Depending on the nature of the services and the service providers involved, personal information may be processed, stored, or accessed in Canada or other jurisdictions.

Where personal information is processed outside the jurisdiction in which it was collected, it may be subject to the laws of the jurisdiction in which it is processed or stored.

Vidia takes reasonable steps to manage personal information in accordance with applicable legal and contractual requirements.

  1. Retention of Personal Information

Vidia retains personal information for as long as reasonably necessary for the purposes described in this Privacy Policy and for applicable legal, regulatory, business, security, dispute-resolution, and compliance purposes.

Because Vidia is a regulated MSB, certain information may need to be retained for legally prescribed periods.

Records may include information relating to:

  • Identity verification;
  • Customer and business relationships;
  • Transactions;
  • Compliance activities;
  • Communications;
  • Risk assessments;
  • Legal and regulatory obligations; and
  • Other relevant business activities.

The AML/CTF compliance framework may require records to be retained for applicable regulatory periods, including periods extending beyond the closure of an account or termination of a business relationship.

When personal information is no longer required to be retained, Vidia may securely delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable requirements.

  1. Your Privacy Rights

Depending on applicable law and the circumstances, you may have rights relating to your personal information, including the right to:

  • Request access to personal information held about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion or destruction of personal information where legally available;
  • Withdraw consent where processing is based on consent, subject to legal and contractual limitations;
  • Opt out of certain marketing communications; and
  • Make an inquiry or complaint regarding the handling of your personal information.

These rights may be subject to legal, regulatory, security, record-retention, and other limitations.

For example, Vidia may be required to retain certain information to comply with AML/CTF, regulatory, legal, or other obligations.

To exercise applicable privacy rights or make an inquiry, please contact Vidia using the contact information below.

  1. Cookies and Similar Technologies

Vidia may use cookies and similar technologies on its websites and platforms.

These technologies may be used to:

  • Enable essential website functionality;
  • Remember preferences;
  • Understand website usage;
  • Improve performance;
  • Support security; and
  • Support analytics or other permitted functions.

Depending on the technologies used and applicable legal requirements, users may be able to manage certain cookie preferences through their browser or other available settings.

Disabling certain cookies may affect the functionality of some website features.

  1. Communications and Marketing Preferences

You may receive service-related communications that are necessary for the administration, security, or operation of your account or use of the services.

Where permitted by applicable law, you may receive marketing communications.

You may opt out of marketing communications by using the unsubscribe mechanism provided or contacting Vidia.

Opting out of marketing communications will not necessarily stop service-related, legal, regulatory, security, or other necessary communications.

  1. Children’s Privacy

Vidia’s services are not intended for individuals who are not legally permitted to use the applicable services.

We do not knowingly collect personal information from children in circumstances where collection is prohibited by applicable law.

If you believe that personal information has been provided to Vidia in violation of applicable requirements, please contact us.

  1. Changes to This Privacy Policy

Vidia may update this Privacy Policy from time to time to reflect changes in its services, business activities, technology, legal requirements, regulatory obligations, or privacy practices.

The updated version will be made available through appropriate channels.

The effective date shown at the beginning of this Privacy Policy indicates when the current version became effective.

  1. Contact Information

For questions, requests, or concerns regarding this Privacy Policy or the handling of personal information, please contact:

Vidia Corporation Inc.
753 Kettles Street Pincher Creek, Alberta, T0K 1W0
Canada

Email: [email protected]